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Roy Medical Hall - Terms & Conditions

ROY MEDICAL HALL

Jaffer Khan Colony | Calicut | Kerala | India
Sexual Health With Unani Medicine
Call for Appointment: +91 9349113791
Established in 1960

TERMS AND CONDITIONS

The http://www.roymedical.com website is an online information service provided by www.roymedical.com, subject to your compliance with the terms and conditions set forth below.

Please read this document carefully before accessing or using the site. By accessing or using the site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the site.

www.roymedical.com may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement.

YOUR AGE MUST BE ABOVE 18YRS.

All the feedbacks in the Guestbook and testimonial section have been submitted by the visitors/users/patients.

All the visitors/users can submit their feedbacks in the guestbook and testimonial section and it’s solely administrator’s discretion to publish it or not to publish.

FAQ’s section provides the general information about the frequently asked questions related to sexual health and other issues, it’s information may not be applicable to every individual.

All articles provide the general information/tips about the particular subject these information/tips may not be applicable to each individual.

All the users can invite any number of friends to join/visit the site.

TERMS AND CONDITIONS FOR PAYMENTS, CANCELLATION AND REFUNDS:

We are providing online and offline both payment mode.

It is patient/user’s own responsibility to provide right information consciously for the online payment on the online payment gateway’s site i.e PayPal, EBS etc.

In the case of any misuse of his/her credit card’s details due to any reason, the website (www.roymedical.com) Administrator/s shall not be held responsible.

For the offline payment the patient/user will have to provide website/particular section’s Administrator with the accurate payment details and after getting the confirmation the Administrator will approve it to start the discussion.

Once you make the payment for the Consultation, Treatment or Counselling it can't be Cancelled due to any reason and all the payments are non-refundable.

Shipping and Delivery Policy for Online Consultation (Terms and conditions for online consultation):

It is solely patient/user’s own responsibility to select the right subject/section as per his/her problem. If their selection of the subject/section is not according to the description of the problem, it would be his/her liability only.

Further, he/she may not get any reply from the website/particular section’s Administrator and the consultation fee will not be refunded.

This is patient/user’s own responsibility to provide the accurate information related to him/her, asked by the website/particular section’s Administrator who will give the suggestions; accordingly.

The separate reply will be there for each individual’s query, which will not be applicable for everyone.

Whether to continue the consultation with the patient or not continue further will be at the sole discretion of the website/particular section’s Administrator.

THE FEE ONCE PAID WILL NOT BE REFUNDED IN ANY CASE.

If the patient/user requires any type of treatment then, in that case, the website/particular section’s Administrator will provide the medicine subject to payment made by the patient/user.

The website/particular section’s Administrator will not be responsible for any irrelevant query by any user/patient. In the case of irrelevant query, the fee paid shall not be refunded at all.

Once the discussion has been closed by the website/particular section’s Administrator then it will be solely website/particular section’s Administrator’s final decision to resume or not to resume.

If on the closure of discussion by the website/particular section’s Administrator and further insistence by the user/patient in any manner whatsoever, he/she will have to pay the consultation fee again.

If in any case due to any technical reason the user is not able to see the reply from the website/particular section’s Administrator or is unable to reply, then, in that case, he/she can report the error. The website/particular section’s Administrator will make his best endeavours to resolve that issue but the fee, in any case, will not be returned.

In one consultation, only one subject can be discussed which the user starts at the initial beginning. Then it’s solely website/particular section’s Administrator’s decision whether or not to allow the user to ask another subject in the same discussion or ask for a further consultation fee.

All the replies will be given within 7 to 10 working days on first cum first serve basis. In the case of any delay due to any reason, the fee will not be refunded. The website/particular section’s Administrator will try his level best to respond within the stipulated period. Any inconvenience or delay would be sincerely regretted.

Website/particular section’s Administrator can delete any case discussion at any point of time, due to any reason, without asking the user.

Website/particular section’s Administrator can close or delete any online consultation account at any point of time, due to any reason, without asking the user.

All the rights reserved with the sole discretion of the website’s Administrator.

The discussion/opinion given by the website/particular section’s Administrator of the site would not be liable to be used for medico-legal purposes.

The website/particular section’s Administrator would exercise all his due care and prudence while discussion. He will not be liable for any opinion tendered.

Shipping and Delivery Policy for Treatments or Online Counselling (Terms and conditions for Treatments or online counselling):

ONCE THE PAYMENT HAS BEEN MADE WILL NOT BE RETURNED.

The required treatments will be provided at the clinic or if the patient can't come or don't want to come then, in that case, it will be dispatched within 7 to 10 working days on first cum first serve basis. And the charges for the Treatment or Counselling will be additional.

In the case of the online counselling, the patient/user can make the payment for the online counselling through online payment gateway i.e. PayPal or EBS. The online counselling charges may vary from person to person and will be calculated by the doctor as per the particular case.

In case the treatment is required then the person can make the payment at our clinic through Cash, DD, Debit or Credit Card. Or can directly deposit the money in Dr Shabeer Ahammed Roy’s bank account.

In the case of any loss/damage, while sending the medicines concerned by any means of transport whatsoever, the website/particular section’s Administrator will not be held responsible and the money will not be returned.

This is the patients/user’s own responsibility to provide the accurate contact information and address for the shipping purpose.

If the online counselling has been suggested to the user and he/she has paid for that, then the user will be given a date and time to discuss the issue with us through online media or telephone and this will be patients/ user’s responsibility to call/chat at the given point of the time.

In case he/she fails to do so, due to any reason whatsoever, in that case, the money will not be returned and it will be solely website/particular section’s Administrator’s final decision to consider that case again or ask for the fee again.

Online treatment/counselling is advised only to the people those can’t come or don’t want to come personally to our centres.

It’s is solely patient/user’s responsibility to provide us with their progressive report after every shot intervals, so that we can stay informed about each case.

ALL THE MEDICINES USED FOR THE TREATMENTS ARE HERBAL.

If any parcel/medicine remains undelivered or returns back to us due to any change in International/National Policies of any country or any other reason, then that will not be sent again and the money will not be refunded in any case.

The results may vary from person to person.

We don’t guarantee any cure of any problem; we give the best possible suggestions and treatment.

All disputes arising out of the above said discussion/treatment/counselling with the website’s Administrator or any of his subsidiary will be subject to jurisdiction of Kozhikode (Calicut, Kerala, India) Court only and jurisdiction of all other forums/courts anywhere else shall stand barred for all intents and purposes whatsoever.

Call Us

WE DO NOT PROVIDE
CONSULTATION BY PHONE
CALL ONLY FOR APPOINTMENT

00919349113791
00918893311666
00918547647124

Contact Us

CALICUT OFFICE
ROY MEDICAL HALL

Jaffer Khan Colony

Calicut. 673006, Kerala, India

 

Consultation Timing

Daily : 11:30 am - 6:00 pm

Sunday : 11:30 am - 2:00 pm

 

Call for Appointment:

Mobile: 00919349113791

LOCATION MAP
TRICHUR OFFICE
ALFA HEALTH CENTER

Nethaji Road, West Fort, Poothol

Trichur. 680004, Kerala, India

 

Consultation Timing

Daily : 10:00 am - 7:00 pm

Sunday : 10:00 am - 2:00 pm

 

Call for Appointment:

Mobile: 00919037512024

Online Consulting

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